Asset delivery time

Find more about the delivery time of catalog assets.

Delivery time

Scenes have one of the following asset delivery times:

  • Up to 10 minutes

    These assets are already processed and can quickly be delivered from the hosting database.

  • Up to 24 hours

    These assets require additional processing that takes up to 24 hours to be delivered from the hosting database.

  • Up to a few days

    These assets require additional processing that takes up to a few days to be delivered from the hosting database.

Integrated products

Optical

CollectionUp to 10 minutesUp to 24 hoursUp to a few days
Beijing-3A Not supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
Beijing-3N Not supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
BlackSky Supported inline-icon-large Not supported inline-icon-large Not supported inline-icon-large
Hexagon Aerial Not supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
Landsat 8 Supported inline-icon-large Not supported inline-icon-large Not supported inline-icon-large
Planet Not supported inline-icon-large Supported inline-icon-large Not supported inline-icon-large
Pléiades Supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
Pléiades Neo Supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
Sentinel-2 Supported inline-icon-large Not supported inline-icon-large Not supported inline-icon-large
SPOT Supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
TripleSat Not supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
Vantor Not supported inline-icon-large Supported inline-icon-large Not supported inline-icon-large
Vexcel Aerial Not supported inline-icon-large Supported inline-icon-large Not supported inline-icon-large

SAR

CollectionUp to 10 minutesUp to 24 hoursUp to a few days
Capella Space Supported inline-icon-large Not supported inline-icon-large Not supported inline-icon-large

Elevation

CollectionUp to 10 minutesUp to 24 hoursUp to a few days
Hexagon Elevation DSM Not supported inline-icon-large Not supported inline-icon-large Supported inline-icon-large
NEXTMap Not supported inline-icon-large Supported inline-icon-large Not supported inline-icon-large
Vexcel Elevate Not supported inline-icon-large Supported inline-icon-large Not supported inline-icon-large
Vivid Terrain Not supported inline-icon-large Supported inline-icon-large Not supported inline-icon-large
WorldDEM Neo Supported inline-icon-large Not supported inline-icon-large Not supported inline-icon-large
WorldDEM4Ortho Supported inline-icon-large Not supported inline-icon-large Not supported inline-icon-large

Non-integrated products

These data products aren’t fully integrated and may take a longer lead time to be delivered.

To inquire about or create orders for non-integrated data products, contact the Operations team.

Delivery time checking

You can check the delivery time of a catalog data product before ordering.

In the console

  1. Open the console and go to Catalog inline-icon Catalog.
  2. Find a full scene you want to purchase.
  3. See the delivery time next to Clock inline-icon.

Through the UP42 API

  1. Call the Get geospatial collections endpoint. Select the collection you want to proceed with and retrieve its name.
  2. Call the Get a geospatial collection endpoint with the collection name as the path parameter. Retrieve the name of the host for this collection.
  3. Call the Search the catalog by host name endpoint.
  4. Check the value in the features.properties.deliveryTime field:
    • MINUTES: The asset will be delivered in under 10 minutes.
    • HOURS: The asset will be delivered in under 24 hours.
    • DAYS: The asset will be delivered in more than 24 hours.

Troubleshooting

How can I download delivered catalog assets? How can I download delivered catalog assets?

Download the delivered assets from storage.