Error codes

Troubleshoot issues with requests.


Overview

The UP42 API relies on standard HTTP response status codes. These codes indicate whether each API request was successful or not.

Errors

CodeReasonSolution
400The request isn’t valid.Update the request using the API reference.
401The authentication has failed.Generate a valid access token and use it in the Authorization header. The token is valid for 5 minutes.
403You’re not authorized to access this resource.Check that you have the permissions to access the resource according to your account plan and user role.
404The resource can’t be found.Verify the URL of the endpoint, its path and query parameters, and check resource availability.
429You’ve exceeded the rate limit.Check the rate limits and update the pipeline to ensure you stay within those limits.
5xxThere is an error on UP42’s side.Please try again later. If the issue persists, contact support.