Access to assets

1. Open the console and go to  Data management → Table.
2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace. If needed, use the search bar to find assets with specific parameters.
3. Download the asset in one of the following ways:
   • To download the original delivery without opening the asset, click at the end of the selected asset’s line.
   • To download individual features, access the asset by clicking on it. In the STAC item list tab, select a STAC item and click in the line of a selected file.

1. Open the console and go to  Data management → Table.
2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace. If needed, use the search bar to find assets with specific parameters.
3. Access the asset by clicking on it. View the information:
   • In Details, view asset’s partial metadata, its size, geometry bounds or the preview.
   • In STAC item list, select a STAC item to view the full metadata or preview specific features.

1. Open the console and go to  Data management → Map.
2. To find assets only in your workspace, click in the search bar and select My workspace. Otherwise, stay in My account. If needed, use the search bar to find assets with specific parameters.
3. All assets matching the search criteria will be displayed. To limit the search to specific geographical locations, zoom in over a specific area and click Search this area.

You can preview a CNAM-supported projected raster asset in storage before download. For example, georectified or orthorectified TIFFs, PNGs, and JPEGs.

1. Open the console and go to  Data management → Table.
2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace. If needed, use the search bar to find assets with specific parameters.
3. Access the asset by clicking on it.
4. Go to STAC item list and select a STAC item.
5. Click View on map in the line of a geospatial feature to see a preview displayed.

1. Open the console and go to  Data management → Table.
2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace. If needed, use the search bar to find assets with specific parameters.
3. Click at the end of the selected asset’s line.

1. Open the console and go to  Data management → Table.
2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace. If needed, use the search bar to find assets with specific parameters.
3. Click at the end of the selected asset’s line to add new tags or delete the current ones.

1. Open the console and go to  Data management → Table.
2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace. If needed, use the search bar to find assets with specific parameters.
3. In the Title column, click in the selected asset’s line to edit the title.

I’m not happy with the quality of the received tasking data

If the delivered data has quality issues, report this to the Operations team with the order ID within 7 days of data delivery to extend the tasking period, retask the order, or get a refund.

Why is my imagery black?

If your imagery doesn’t appear as expected in an image viewer, the imagery probably has a higher bit depth per pixel than the viewer can render. To view the imagery, visualize it in QGIS.

I have a project with several orders. How do I group all this data?

Add tags when creating orders for your project. After the orders are completed, search for assets with the specified tag in the search bar.