- Open the console and go to
Catalog → My orders. - To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
- To open the order sidebar, select an order.
- Open the console and go to Catalog → My orders to check the status of an order.
- To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
| Status | Description |
|---|---|
| Created | The order has been created, but not yet placed. |
| Being placed | The order is being placed. |
| Placed | The order has been placed. |
| In progress | The order is in progress. Some assets may already be delivered to your storage. |
| Completed | The order is complete, and all assets have been delivered to your storage. |
| Canceled | The order has permanently failed or has been canceled. Please create the order again and if the issue persists, contact support. |
- Open the console and go to Catalog → My orders.
- To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
- Select a completed order to see the sidebar.
- Click
above to copy the order ID.
- Open the console and go to Catalog → My orders.
- To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
- Click
to add new tags or delete the current ones. New or updated tags will only apply to data items delivered after the change. Data already collected before the tag change won’t be updated. - Edit tags and click Save.
Is there a way to get notified when my order is ready?
Use webhooks to get notifications when assets have been delivered.