To keep the UP42 platform secure, we need to confirm that all our customers represent registered businesses. This process ensures that any customer activity meets the strict integrity and trade standards required by our partners.
If you have any questions about the compliance process, contact support.
| Check type | When | What | How long |
|---|---|---|---|
| Initial compliance check | The check is triggered when you request access to a collection or purchase credits for the first time. | This check confirms that your account belongs to a legally registered business. We search for your organization in global business databases and might ask for a certificate of registrationcertificate of registration to complete the verification. If the initial compliance check isn’t successful, the payment that triggered it will be reversed, and your card won’t be charged. | 1 business day* |
| Full compliance check | The check is triggered when your credit purchase reaches or crosses a spending threshold. | This check confirms organizational leadership and ensures alignment with our platform’s ethics and compliance standards. We ask for applicable documents to complete the verification. | 2 business days once we get the documents |
*The initial compliance check usually takes 1 business day. Your email domain must match the organization’s domain, and, if you choose to pay by card, it must be company-issued. Otherwise, verification will be delayed.
We might ask you for some of these documents to start the compliance process. The documents we need depend on the specific case and the type of compliance check.
A document that proves the organization’s registration.
Contains the following organization information:
- Organization’s legal name
- Organization’s legal status
- Registration number
- Headquarters address
- Date of incorporation
It must be provided in its original language.
A document that confirms the identities of all individuals with more than 25% ownership of the organization.
Contains the following information:
- Full names of all beneficial owners
- Each beneficial owner’s ownership percentage
It must be signed by the authorized representative of your organization.
US entities can instead provide a copy of a FinCEN BOI report or an equivalent internal declaration of ownership.
A document that declares the organization’s compliance with anti-corruption, anti-money laundering, and conflict of interest regulations.
Contains the following information:
- Clean record confirmation
- PEP status confirmation for all directors, officers, and beneficial owners
- Conflict of interest declaration
It must be signed by the authorized representative of your organization.
A document that outlines the ownership hierarchy and the distribution of shares within the organization.
Contains the following information:
- List of all shareholders
- Share classes
- Equity distribution
- Parent company details, if applicable
It must be signed by the authorized representative of your organization.
A document with a formal declaration from the Chief Financial Officer (CFO) regarding the financial origins and the integrity of the organization’s reporting.
Contains the following information:
- Founding capital declaration
- Audit confirmation
- Fiscal year summary
- Compliance statement
It must be signed by the CFO of your organization.