Asset delivery time

Products have one of the following asset delivery times:

• Up to 10 minutes

  These assets are already processed and can quickly be delivered from the hosting database.

• Up to 24 hours

  These assets require additional processing that takes up to 24 hours to be delivered from the hosting database.

• Up to a few days

  These assets require additional processing that takes up to a few days to be delivered from the hosting database.

These assets aren’t fully integrated and may take a longer lead time to be delivered.

To inquire about or create orders for non-integrated products, contact the Operations team.

You can check the delivery time of a catalog data product before ordering.

In the console

1. Open the console and go to  Catalog.
2. Find a full scene you want to purchase.
3. See the delivery time next to .

Through the UP42 API

1. Call the Get data hosts endpoint to find the host of interest.
2. Call the Search the catalog by host name endpoint.
3. Check the value in the features.properties.deliveryTime field:
   • MINUTES — the asset will be delivered in under 10 minutes.
   • HOURS — the asset will be delivered in under 24 hours.
   • DAYS — the asset will be delivered in more than 24 hours.

Is there a way to get notified when my order is ready?

Use webhooks to get notifications when assets have been delivered.

You can set it up in one of the following ways:

• In the console
• By using the API

How can I download delivered catalog assets?

Download the delivered assets from storage.