Order tasking data

Place tasking orders through the console.


Overview

Place a tasking order for a given AOI using the following steps:

You can also place an order using the API.

If you need support placing more complex tasking orders with multiple AOIs, contact the sales team.

Step 1. Request tasking access

If you want to use a tasking collection for the first time, you need to request access to it. For more information on access requests, see Restrictions.

An email from the customer support team usually takes up to 3 days. You can review your access request status on the Access Requests page.

Step 2. Create an order

To create an order after gaining access, follow these steps:

  1. Go to Tasking icon Tasking and click New tasking order.
  2. Select the sensor you want to task along with your desired data product.
  3. Create an AOI.
  4. Set up order parameters and click Next. You will not be charged at this step.
  5. If you need to change details before submitting the request, click Edit Order.
  6. Click Submit Request.

Step 3. Review feasibility

After an order is placed, the Tasking Operations team will look at the order feasibility. They will evaluate the tasking parameters with the provider, and then will present the following assessments:

  • The order is possible with the given parameters.
  • The order requires modifications with suitable options proposed.

You will receive an email notifying you when your order feasibility has been assessed. To proceed, follow these steps:

  1. Go to Tasking icon TaskingMy orders.
  2. Select your order and click Feasibility icon Feasibility.
  3. Choose a suitable option. If none of the options are suitable, contact the Tasking Operations team.
  4. Click Confirm chosen option.

You can't modify your order after accepting an option.

Step 4. Activate an order

After selecting an option, you will receive a price quote for your order. To review a price quote and activate your order, follow these steps:

  1. Go to Tasking icon TaskingMy orders.
  2. Select your order and click Price icon Price.
  3. Accept or reject this price. If you accept, the amount will be deducted from your credit balance and tasking operations will start.

Find out how to manage a tasking order using the console.