Asset delivery time

Integrated products

Products integrated on the console and in the API have one of the following asset delivery time:

• Up to 10 minutes
• Up to 24 hours
• Up to a few days

You can check the delivery time of a catalog data product before ordering.

In the console

1. Open the console and go to  Catalog.
2. Find a scene you want to purchase.
3. See the delivery time next to .

Through the UP42 API

1. Call the Get data hosts endpoint to find the host of interest.
2. Call the Search the catalog by host name endpoint.
3. Check the value in the features.properties.deliveryTime field:
   • MINUTES — the asset will be delivered in under 10 minutes.
   • HOURS — the asset will be delivered in under 24 hours.
   • DAYS — the asset will be delivered in more than 24 hours.

Up to 10 minutes

These assets are already processed and can quickly be delivered from the hosting database.

Up to 24 hours

These assets require additional processing that takes up to 24 hours to be delivered from the hosting database.

Up to a few days

These assets require additional processing that takes up to a few days to be delivered from the hosting database.

Non-integrated products

These assets aren't fully integrated and may take a longer lead time to be delivered.

To find out about or place orders for non-integrated products, contact the Operations team.

Troubleshooting

Is there a way to get notified when my catalog assets have been delivered?

Use webhooks to get notifications when assets have been delivered.

You can set it up in one of the following ways:

• In the console
• By using the API

How can I download delivered catalog assets?

For more information on how to download assets, see Manage catalog orders and assets.