Manage catalog orders and assets
Monitor your catalog orders and download acquired assets using the console.
Overview
The console allows you to monitor a catalog order, download assets, and process them.
You can also manage an order using the API.
Orders
Monitor an order
Open the console and go to Catalog → My orders to check the status of an order.
In Progress | The assets are being delivered. |
Completed | The assets are ready and you can download them. |
Failed | Something went wrong. Copy the ID of the failed order and contact support. The credits will be returned to your balance. |
Assets
Download an asset
- Open the console and go to
Storage.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click
in the line of a chosen asset to get it as a ZIP archive.
Download specific files from an asset
You can download specific files instead of downloading the entire delivery, enabled by the cloud-native asset model. For example, metadata files, preview images, or masks. You can also download just the data itself without any additional files.
- Open the console and go to
Storage.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Select an asset.
- Go to Scene list and select a scene.
- Click
in the line of a chosen file.
See asset information
To find information about an asset like its content type, size, order ID, or geometry information, follow these steps:
- Open the console and go to
Storage.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click an asset to see its information.
Find an asset ID
- Open the console and go to
Storage.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click
in the line of the chosen asset.
For more information about how to use assets in a processing workflow, see Use assets from storage.
Search for specific catalog assets
- Open the console and go to
Storage and use the search bar to find assets with specific parameters.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Specify search filters:
- Asset creation date period
- Geospatial collections
- Producer names
- Custom tags
- To search for catalog assets only, select the Catalog checkbox.
- Click Search.
Use tags with catalog assets
- Open the console and go to
Storage and use the search bar to find assets with specific parameters.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click Edit tags in the line of a chosen asset to add new tags or delete the current ones.
Troubleshooting
Is there a way to get notified when my order is ready?
Use webhooks to get notifications when a new order has been completed.
You can set it up in one of the following ways: