- Open the console and go to
Catalog → My orders. - To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
- To open the order sidebar, select an order.
- Open the console and go to Catalog → My orders to check the status of an order.
- To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
| Status | Description |
|---|---|
| Created | The order has been created, but not yet placed. |
| Being placed | The order is being placed. |
| Placed | The order has been placed. |
| In progress | The order is in progress. Some assets may already be delivered to your storage. |
| Completed | The order is complete, and all assets have been delivered to your storage. |
| Canceled | The order has permanently failed or has been canceled. Please create the order again and if the issue persists, contact support. |
- Open the console and go to Catalog → My orders.
- To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
- Select a completed order to see the sidebar.
- Click
above to copy the order ID.
Is there a way to get notified when my order is ready?
Use webhooks to get notifications when assets have been delivered.
You can set it up in one of the following ways: