Manage catalog orders and assets

Monitor your catalog orders and download acquired assets using the console.


Overview

The console allows you to monitor a catalog order, download assets, and process them.

You can also manage an order using the API.

Orders

Monitor an order

Open the console and go to Catalog inline-icon CatalogMy orders to check the status of an order.

In ProgressThe assets are being delivered.
CompletedThe assets are ready and you can download them.
Failed

Something went wrong. Copy the ID of the failed order and contact support. The credits will be returned to your balance.

Assets

Download an asset

  1. Open the console and go to Storage inline-icon Storage.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Click Download inline-icon in the line of a chosen asset to get it as a ZIP archive.

Download specific files from an asset

You can download specific files instead of downloading the entire delivery, enabled by the cloud-native asset model. For example, metadata files, preview images, or masks. You can also download just the data itself without any additional files.

  1. Open the console and go to Storage inline-icon Storage.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Select an asset.
  4. Go to Scene list and select a scene.
  5. Click Download inline-icon in the line of a chosen file.
An image showing how CNAM files look in storage

See asset information

To find information about an asset like its content type, size, order ID, or geometry information, follow these steps:

  1. Open the console and go to Storage inline-icon Storage.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Click an asset to see its information.

Find an asset ID

  1. Open the console and go to Storage inline-icon Storage.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Click Copy inline-icon in the line of the chosen asset.

For more information about how to use assets in a processing workflow, see Use assets from storage.

Search for specific catalog assets

  1. Open the console and go to Storage inline-icon Storage and use the search bar to find assets with specific parameters.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Specify search filters:
    • Asset creation date period
    • Geospatial collections
    • Producer names
    • Custom tags
  4. To search for catalog assets only, select the Catalog checkbox.
  5. Click Search.

Use tags with catalog assets

  1. Open the console and go to Storage inline-icon Storage and use the search bar to find assets with specific parameters.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Click Edit tags in the line of a chosen asset to add new tags or delete the current ones.

Troubleshooting

Is there a way to get notified when my order is ready?

Use webhooks to get notifications when a new order has been completed.

You can set it up in one of the following ways: