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Purchase Credits

How to purchase credits on the platform.


Introduction

In this article, you will learn how to purchase a credit package on the platform. Credit packages allow you to pay per consumption. This means that the credits are consumed depending on the data, algorithms or infrastructure usage.

Credit Packages & Pricing

After signing up, you receive 10 000 free credits that you can use for testing the UP42 platform. If you consume the free credits and wish to continue using the platform, you need to purchase a credit package. To view the available credit packages, please go to Pricing.

How to Purchase Credits

To purchase credits, please follow the steps below:

  1. Go to Credit Management.

  2. Add a credit card by clicking on Update Credit Card.

Update your credit card
Update your credit card

  1. After the credit card details have been added, click on Purchase Credits.

Purchase credits
Purchase credits

  1. Select the preferred credit package. The minimum credit package is 500 Euro/dollars (50 000 credits). For more information about credits, please refer to Credits.

  2. Click on Confirm Purchase.

Select a credit package from the options available
Select a credit package from the options available

Terms and Conditions

  1. Credits are non-refundable.
  2. Credits expire after 24 months since they have been allocated to your account. For example, if you create an account on the 1st of January 2022 and you receive the 10 000 sign-up credits in the same day, you have to consume the credits in 24 months starting with the 1st of January 2022. The last day before the expiration date is 31st of December 2023.
  3. Credit packages can be customized. If you would like to buy credits in larger packages or are unsure about which credit package is right for you, please contact our sales team.