Purchase credits

How to purchase credits on the platform.


Introduction

In this article, you will learn how to purchase a credit package on the platform. Credit packages allow you to pay per consumption. This means that the credits are consumed depending on the data, algorithms or infrastructure usage.

Credit packages and pricing

To use the platform, you need to purchase a credit package. To view the available credit packages, go to Pricing.

If you want to receive free credits to test the UP42 platform, fill out the form.

How to purchase credits

To purchase credits, please follow the steps below:

  1. Go to Credit Management.

  2. Add a credit card by clicking on Update Credit Card.

  3. After the credit card details have been added, click on Purchase Credits.

  4. Select the preferred credit package. The minimum credit package is 500 Euro/dollars (50,000 credits). For more information about credits, please refer to Credits.

  5. Click on Confirm Purchase.

Terms and conditions

  1. Credits are non-refundable.
  2. Credits expire after 24 months since they have been allocated to your account. For example, if you create an account on the 1st of January 2022 and you purchased credits on the same day, you have to consume them in 24 months starting with the 1st of January 2022. The last day before the expiration date is 31st of December 2023.
  3. Credit packages can be customized. If you would like to buy credits in larger packages or are unsure about which credit package is right for you, please contact our sales team.