Download tasking assets

Manage and download acquired tasking data.


Download an asset

To download acquired tasking assets, follow these steps:

  1. Open the console and go to Tasking inline-icon Tasking.
  2. To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
  3. Select an order.
  4. Go to Captured imagery and click Download to get your assets as a ZIP archive.

Download specific files from an asset

You can download specific files instead of downloading the entire delivery, enabled by the cloud-native asset model. For example, metadata files, preview images, or masks. You can also download just the data itself without any additional files.

  1. Open the console and go to Data management inline-icon Data management.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Select an asset.
  4. Go to STAC item list and select a STAC item.
  5. Click Download inline-icon in the line of a chosen file.

An image showing how CNAM files look in storage

See asset information

To find information about an asset like its content type, size, order ID, or geometry information, follow these steps:

  1. Open the console and go to Data management inline-icon Data management.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Click an asset to see its information.

Preview an asset

You can preview a projected raster asset in storage before download, enabled by the cloud-native asset model. For example, georectified or orthorectified TIFFs, PNGs, and JPEGs.

  1. Open the console and go to Data management inline-icon Data management.
  2. Use the search bar to find assets with specific parameters.
  3. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  4. Select an asset.
  5. Go to STAC item list and select a STAC item.
  6. Click View on map View inline-icon in the line of a geospatial feature to see a preview displayed.

Find an asset ID

  1. Open the console and go to Data management inline-icon Data management.
  2. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  3. Click Copy inline-icon in the line of the chosen asset.

Search for specific tasking assets

  1. Open the console and go to Data management inline-icon Data management.
  2. Use the search bar to find assets with specific parameters.
  3. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  4. Specify search filters. Note that Tags is the only filter that can be used with the tasking assets that aren’t supported by the cloud-native asset model.
  5. To search for tasking assets only, select the Tasking checkbox.
  6. Click Search.

Use tags with tasking assets

  1. Open the console and go to Data management inline-icon Data management.
  2. Use the search bar to find assets with specific parameters.
  3. To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
  4. Click Edit tags in the line of a chosen asset to add new tags or delete the current ones.

Troubleshooting

I’m not happy with the quality of the received tasking data

If the delivered data has quality issues, report this to the Operations team with the order ID within 7 days of data delivery to extend the tasking period, retask the order, or get a refund. For more information, see Credits refund policy.

Why is my imagery black?

If your imagery doesn’t appear as expected in an image viewer, the imagery probably has a higher bit depth per pixel than the viewer can render. To view the imagery, visualize it in QGIS.