To download acquired tasking assets, follow these steps:
- Open the console and go to Tasking.
- To find orders placed by other account users, click My account. Otherwise, stay in My workspace.
- Select an order.
- Go to Captured imagery and click View to open the STAC collection of your asset in storage. You can download the asset in one of the following ways:
- As an original ZIP archive, by clicking the Original format button.
- As files of specific features.
You can download specific files instead of downloading the entire delivery, enabled by the cloud-native asset model. For example, metadata files, preview images, or masks. You can also download just the data itself without any additional files.
- Open the console and go to Data management.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Select an asset.
- Go to STAC item list and select a STAC item.
- Click in the line of a chosen file.
To find information about an asset like its content type, size, order ID, or geometry information, follow these steps:
- Open the console and go to Data management.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click an asset to see its information.
You can preview a projected raster asset in storage before download, enabled by the cloud-native asset model. For example, georectified or orthorectified TIFFs, PNGs, and JPEGs.
- Open the console and go to Data management.
- Use the search bar to find assets with specific parameters.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Select an asset.
- Go to STAC item list and select a STAC item.
- Click View on map in the line of a geospatial feature to see a preview displayed.
- Open the console and go to Data management.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click in the line of the chosen asset.
- Open the console and go to Data management.
- Use the search bar to find assets with specific parameters.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Specify search filters. Note that Tags is the only filter that can be used with the tasking assets that aren’t supported by the cloud-native asset model.
- To search for tasking assets only, select the Tasking checkbox.
- Click Search.
- Open the console and go to Data management.
- Use the search bar to find assets with specific parameters.
- To find assets ordered by other account users, click My account. Otherwise, stay in My workspace.
- Click Edit tags in the line of a chosen asset to add new tags or delete the current ones.
If the delivered data has quality issues, report this to the Operations team with the order ID within 7 days of data delivery to extend the tasking period, retask the order, or get a refund. For more information, see Credits refund policy.
If your imagery doesn’t appear as expected in an image viewer, the imagery probably has a higher bit depth per pixel than the viewer can render. To view the imagery, visualize it in QGIS.