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Manage an order

Monitor archive order status and utilize assets through the console.

Overview

The console allows you to monitor an order, download assets, and process them.

You can also manage an order using the API.

Monitor an order

Go to Storage icon Storage → Orders → Catalog to check the status of an order:

  • Completed. The image is ready and you can download it.
  • In progress. The image is being delivered.
  • Failed. Something went wrong. Copy the ID of the failed order and contact support. The credits will be returned to your balance.

See order information

  1. Go to Storage icon Storage → Data.
  2. To see the basemap, click Menu icon → Image Information.

Preview a basemap footprint

If your order contains geometry information in the metadata, you can check what image it contains without downloading it.

  1. Go to Storage icon Storage → Data.
  2. To see the footprint, click Menu icon → Preview.

Download an asset

  1. Go to Storage icon Storage → Data.
  2. Click Download in the line of a chosen asset to get it as a ZIP archive.

Find an asset ID

  1. Go to Storage icon Storage → Data.
  2. Click Copy button in the line of a chosen asset.

For more information about how to use assets in a processing workflow, see Use assets from storage.