Step 5. Monitor orders

Monitor the status of your orders.


Order monitoring

To learn about the timeframe of tasking orders, see Tasking acquisition.

To get a list of all orders, call the Get orders endpoint.

To check on a specific order, call the Get an order endpoint with the order ID as the path parameter.

Order statuses

StatusDescription
CREATEDThe order has been created, but not yet placed.
PLACEMENT_FAILEDAn error occurred while placing the order. Please wait until it is resolved.
BEING_PLACEDThe order is being placed.
PLACEDThe order has been placed.
BEING_FULFILLEDThe order is in progress. Some assets may already be delivered to your storage.
DELIVERY_INITIALIZATION_FAILED
DOWNLOAD_FAILED
An error occurred while delivering the order assets. Please wait until it is resolved.
DOWNLOADEDThe order assets are being delivered to your storage.
FULFILLEDThe order is complete, and all assets have been delivered to your storage.
FAILED_PERMANENTLYThe order has permanently failed or has been canceled.

Order sub-statuses

There are additional sub-statuses that can appear in tasking orders, clarifying whether there is an action needed from you.

StatusDescription
FEASIBILITY_WAITING_UPLOADWait for the feasibility study.
FEASIBILITY_WAITING_RESPONSEChoose a feasibility study option.
QUOTATION_WAITING_UPLOADWait for the quotation.
QUOTATION_WAITING_RESPONSEDecide on the quotation.
QUOTATION_ACCEPTEDThe order has been activated.